Blog

I write about how visual storytelling makes UX design more human. Since 2007, I’ve shared thoughts, sketches, and lessons from my journey creating accessible, meaningful experiences that connect with people.

Lessons from Batkid

One simple wish from a 5 year old boy generated so much goodness. Indeed no hero too small. Miles...

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Death by infographic

My first honest-to-goodness post for my new digital strategy community on Google+ talks about how...

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