Daniele Rossi
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NASA putting the social back in social media

by Daniele Rossi | Sep 16, 2012 | community management, social media

Knowing how to keep enthusiasm going among followers is an important ingredient in community engagement. I participated in last week’s #cmgrchat (Twitter chat about community management hosted by thecommunitymanager.com) with the team behind some of NASA’s...

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An alien finds himself standing in a hallway of many doors with the words “click here” written on them.

Free Comic: The Saga of Spud’s UX Misadventures

Spud suddenly gets sucked into the Internet and immediately finds himself in one UX dark pattern after another as he tries to get back into the real world.

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