by Daniele Rossi | Jan 27, 2015 | blog, community management, digital strategy, social media
In celebration of Community Manager Appreciation Day (a.k.a. #cmad) on January 26th, one live Google+ hangout after another was broadcast for 24 hours covering a wide variety of topics about community management. I participated in a panel talking about change in...
by Daniele Rossi | Dec 7, 2014 | blog, podcasting, social media
Podcasting seems to be popular again. I don’t know if it ever wasn’t popular but it seems like more and more marketers are talking about it. I’ve been podcasting since 2006, with my longest running show, Stuttering is Cool, still going strong. So, I...
by Daniele Rossi | Nov 3, 2014 | analytics, blog, content marketing, content strategy, social media, user experience
It is too easy to assume that whatever it is we’re about to post is earth-shattering fantastic, but that doesn’t mean our audience will think so, too. They are interacting with our websites, Facebook pages, Twitter feeds, YouTube channels, or whathaveyou, to solve a...
by Daniele Rossi | Jun 25, 2013 | content strategy, digital strategy, social media
Looking to relaunch his podcast, my friend and fellow podcaster, Sylvain Grand’Maison, recently asked on the Podcast Artifacts Facebook group what is important to add on a website for a podcast in 2013. Back in the 2000’s, an RSS feed was vital, buttons to...
by Daniele Rossi | Jun 22, 2013 | digital strategy, social media
I had the fortunate opportunity to attend TAHSN Education Day 2013 with my day job team a few weeks ago. The annual conference is a collaboration among communications departments of teaching hospitals (which is what the TAHSN refers to: Toronto Academic Health Science...
by Daniele Rossi | Sep 16, 2012 | community management, social media
Knowing how to keep enthusiasm going among followers is an important ingredient in community engagement. I participated in last week’s #cmgrchat (Twitter chat about community management hosted by thecommunitymanager.com) with the team behind some of NASA’s...
