Google+ Hangouts On Air tips!

My guest blog post for The Community Manager is up! I share ten of my best practices when hosting a live Q&A Google+ Hangout on Air. As well as continuing my tradition of offering a custom illustration to go with the post. Check it out! The Community Manager is a...

How to remain calm in a sea of chaos at the workplace

My guest blog post is now live on Hiten Vyas’s website all about empowering yourself. Entitled, “How to remain calm in a sea of chaos at the workplace”, I share how I keep my head when times get hairy at work. I also contributed a custom illustration...

How to create compelling spontaneous video

I thoroughly enjoy attending the NSA Conference every year. And as an audio podcaster, I am compelled to record each day to include in an audio documentary for my audience. This year, however, I decided to try something different. Video! For years I wanted to create...

Art gallery community management

I checked out the Van Gogh exhibit at the National Gallery of Canada in Ottawa last week and was met with a complete surprise. I ran into my friends, Rob and Katherine, before getting in line. Katherine snapped a photo and tweeted: We walked into the Van Gogh exhibit...

Who said email was dead?

Remember a while back when all the social media bloggers kept saying how email was dead? No one’s using it anymore. Social media is where all the attention is at! HA! First it was Twitter who started sending me email digests. Complete with retweets from people...

Flame War

Are you an Apple fanboy? An Android fanboy? Does it even matter? We sure tend to get quite passionate in the tools and brands that we use. While there can be plenty of reasons to argue about which device is better but… why bother? Looking at it from the big...