About
Wearing multiple hats — UX, storytelling, illustration, accessibility, and more! — I guide users through the twists and turns of complex digital mazes with clarity, empathy, and creativity.
Long Story Short
I design human-centred, accessible experiences that tell clear, meaningful stories.
Short Story Not-Too-Long
I’ve been drawn (pun intended) to comics and cartoons since I was a kid, and, naturally, I started creating my own. My life-long love of visual storytelling shaped everything I’ve done since.
I grew up and planned to study speech therapy, but the rise of the web pulled me into digital design. I got my start at YTV, worked in boutique agencies during the dot-com-bust era, and later joined RBC, managing 20+ bilingual websites and intranets across the enterprise and learned how large organizations tell their stories.
Since then, I’ve worked in the financial and healthcare sectors, building strengths in UX, content strategy, accessibility, and cross-functional collaboration applying empathy to guide users through complex digital ‘mazes,’ creating accessible, human-centred experiences that connect and clarify.
Outside of work, I grew a side project into Franky Banky, an educational brand that brings my initial speech therapist dream full circle. I may not have become a speech therapist, but I support people who stutter through thoughtful design, visual storytelling, and community-focused resources.
I’m the author and host of Stuttering is Cool, downloaded 5,000 times a month in 50+ countries. My book of the same name is used in 13 universities and my comics have been translated into eight languages.
I also co-founded Stutter Social, an online community featured in major media outlets such as The Globe And Mail, the Google Intranet, and Teen Vogue – ten years before Zoom chats became popular!
I stay active in digital communities, accessibility spaces, and ongoing learning from Google’s UX Design Certificate to digital marketing at the University of Toronto.
I live in Toronto, Canada, and enjoy travelling, stargazing, and fitness.
Media Appearances And Workshops
Two-thirds of a page in The Globe and Mail! All about the formation and impact of Stutter Social.
With Matt Galloway when he interviewed me on CBC Radio’s The Current.
My interview on CBC The National.
With Laura Di Battista when she interviewed me on her CBC Radio’s Here and Now.
One of many cartooning workshops I led for kids. Photo by Melanie Rogers.
One of my presentations at digital media conferences. Photo by Mark Blevis.
Media Appearances And Workshops
Two-thirds of a page in The Globe and Mail! All about the formation and impact of Stutter Social.
With Matt Galloway when he interviewed me on CBC Radio’s The Current.
My interview on CBC The National.
With Laura Di Battista when she interviewed me on her CBC Radio’s Here and Now.
One of many cartooning workshops I led for kids. Photo by Melanie Rogers.
One of my presentations at digital media conferences. Photo by Mark Blevis.